Customer assistant
Gives an initial answer to frequent questions, collects booking and quote requests, and forwards anything that needs a person to you on WhatsApp.
AI agents
An AI assistant that knows your content and answers for you.
Hours, prices, availability, bookings: everyday questions get an initial answer even outside opening hours. When a person is needed, the assistant is set up to hand the conversation over to you.
Demo · Example Café
Simulated demo with fictional businesses: the answers are preset examples and nothing you type leaves your browser.
What can be built
Three agents, one goal: taking repetitive work off your plate.
Each agent is built to order: the quote states what it will do, which AI model it uses and its limits.
Content agent
You write "we close at 8 pm from Monday" or "add the holiday menu" and it prepares the change to the site. It goes live only after your OK.
Mail agent
With your authorisation it reads incoming email through the AI model provider and drafts a reply to the most common requests. You check and send: nothing goes out on its own.
Getting started
A simple assistant is often ready in a few days, tested with your own questions.
Content is collected
Opening hours, prices, services, house rules. You decide what the assistant is allowed to say.
It gets configured
Tone of voice, limits, and the cases where it must hand over to a person.
You test it
You ask it your visitors' real questions. It is adjusted until you're happy with the answers.
It goes live
For the first month you receive a summary of the questions that came in, taken from the logs in your own account, and what is worth adding.
Your accounts, your control
It runs on accounts in your name.
Leandreams does not host your assistant and does not resell AI usage. Everything runs in accounts that belong to you.
Your AI account
The assistant uses an account with the AI model provider, opened in your name with guided instructions.
Your card, your limit
You connect your card there and set a spending limit. Usage is billed by the provider directly to you.
Setup by Leandreams
Configuration, testing and installation are a single project, quoted in writing before any paid work starts.
Clear rules
What it does, and what it is set up not to do.
An assistant is only useful if it can be trusted. These rules apply to every Leandreams agent.
- It always says it is automatedAnyone who messages knows from the first reply that they're talking to an AI assistant.
- It uses only what you've approvedIt is instructed not to give prices, hours or availability you haven't approved, and to say when it doesn't know. It can make mistakes: that's why it is tested before going live.
- It is set up not to commit on your behalfIt collects the request and passes it to you: confirmations, payments and decisions stay yours.
- It knows when to stopFor health, allergies, emergencies and complaints it is set up to hand the conversation to a person.
- It respects your visitors' dataConversations are processed by the AI model provider named in the quote, under that provider's own terms, which you accept when you open the account. Leandreams uses them only to set up the answers and prepare your summary, and never sells them or uses them for advertising. Your site's privacy policy has to mention the assistant, and a draft is prepared with you.
- It switches off whenever you wantNo lock-in: if you no longer need it, it is removed from the site and the accounts stay yours.
FAQ
Questions about AI agents.
Which AI model does it use?
The model is chosen with you, based on what the assistant must do and on your budget. It is named in the quote.
What does it cost to run?
It depends on how many conversations you get. The provider bills your own account, and the spending limit you set keeps costs predictable.
What happens when it doesn't know the answer?
It says so, and it is set up to pass the conversation to you.
Do I need technical skills?
No. You receive step-by-step instructions to open the accounts, and the setup is done for you.
Can I switch it off?
Yes, at any time. It is removed from the site, and the accounts stay yours.
What is the difference between an AI assistant and a chatbot?
A classic chatbot follows fixed scripts. An AI assistant understands questions written in everyday language and answers from the content you approved. An agent can also prepare a task, such as a site update or an email draft, for you to approve.
Is an AI assistant worth it for a small website?
Not always. It usually helps when the same questions arrive often or outside opening hours. If you get few enquiries, a clear website with a good FAQ may be enough, and the assistant can be added later.
Can the assistant be added to a website I already have?
Usually yes, as long as a small piece of code can be added to your pages. This is checked before the quote.
Does the assistant answer in other languages?
It is set up to reply in the language the visitor writes in, as long as your approved content covers the answer. The languages that matter to you are tested with you before launch.
Want to find out if it fits your site?
Write a couple of lines about what you do and the questions you get most often, and you'll receive a tailored proposal. Need the site as well? See custom websites.
Request a proposal